Hyatt Regency Mexico City, Mexico City
About the Hotel
Hyatt Regency Mexico City, a 5-star hotel with an 8.8/10 rating on Booking.com, is situated in the upscale Polanco neighborhood, known for its high-end shopping and art galleries. The hotel features a modern design with extensive amenities, including a large wellness area and four on-site restaurants.
Rooms & Amenities
Each of the 756 guest rooms at Hyatt Regency Mexico City features stylish contemporary décor and views of either Chapultepec Hill or the Polanco area. Rooms include air conditioning, a flat-screen TV, and mini-bar. Guests can also access Club Lounge benefits including complimentary breakfast and cocktails.
Dining Options
Dining options at Hyatt Regency include two acclaimed Japanese restaurants,
Leisure & Wellness
Hyatt Regency features a comprehensive wellness area with a heated
Business & Services
The hotel boasts 28350 square feet of versatile event space, including a
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Plunge pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Massage
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
My stay at the Hyatt Regency Mexico City was enjoyable overall, thanks to its amazing location and comfort. However, there were a few hiccups, like the breakfast experience and some issues with the room amenities that could use improvement. Despite these setbacks, I would definitely consider returning for the stunning views and vibrant hotel atmosphere.
I had a mixed experience at Hyatt Regency Mexico City. The location was fantastic, right in the Polanco district, with plenty of dining options nearby. Unfortunately, my experience at the front desk left a lot to be desired, as they were unhelpful and made me feel unwelcome. While the rest of the staff was friendly and the facilities were well-maintained, the overall service could have been more consistent.
My stay at Hyatt Regency Mexico City was quite enjoyable, especially due to its prime location in Polanco. The hotel didn't quite live up to the high standards I expected in terms of room decor and service efficiency, but the amenities, including a wonderful breakfast buffet, were a highlight.
My stay at the Hyatt Regency Mexico City was overall pleasant, with a few drawbacks. The location in Polanco is fantastic, giving me easy access to museums and parks. The room had an amazing city view, and the staff were genuinely friendly and accommodating. However, I did find some areas like the dining options needing improvement, especially with one meal that left much to be desired.
My stay at the Hyatt Regency Mexico City was quite enjoyable, with the location being excellent in the Polanco neighborhood and the room very good. The staff went above and beyond, especially during breakfast, where they catered to my vegetarian preferences. However, I did encounter a few issues with room maintenance and staff communication that detracted from the experience.
