What time is check-in and check-out at Hyatt Regency Mexico City?
Check-in is at 15:00 and check-out is by 12:00.
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Hyatt Regency Mexico City, Mexico City
253US$
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Key details
About the Hotel
Campos Eliseos, Numero 204 Colonia Polanco,
Mexico City,
Mexico,
11560,
Federal District
- Steps from the cultural and gastronomic scene
Perfect
9.1
9.3
4.5
4.6
Loved by guests
"We were given a club-level room with access to the Regency Club on the 40th floor-and the club was easily one of the highlights of our stay."
"The views of Chapultepec and the city skyline are captivating and I spent more time in the room than I anticipated just admiring the view, especially at night."
"Loved the gyn, pool and tennis and pickleball courts!"
Stylish Hyatt Regency Mexico City, a 5-star hotel, features a
Rooms & Amenities
Each of the
Dining Options
Dining options at the Hyatt Regency Mexico City include the award-winning
Business & Services
Hyatt Regency Mexico City provides
Location & Transportation
The hotel is a short walk from significant cultural landmarks such as
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Regency Club King Room High Floor
2 persons
28 m²
1 King-size bed
Shower
Air conditioning
room details
Twin Room
2 persons
28 m²
2 Single beds
Shower
Air conditioning
room details
Twin Room View
2 persons
28 m²
2 Single beds
Shower
Air conditioning
room details
Regency Club Twin Room High Floor
2 persons
28 m²
2 Single beds
Shower
Air conditioning
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Plunge pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Massage
- Public Bath
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
Hyatt Regency Mexico City presents an exciting array of dining experiences, from authentic Latin American flavors to the artistry of Japanese cuisine. Guests can savor delicious offerings in charming settings, perfect for families or romantic evenings alike, ensuring a delightful culinary exploration within the hotel.
Rulfo Paraje Latino
Latin American
Ambiance
Family friendly, Modern
Key Offerings
Enjoy a delightful selection of Latin American dishes, where vibrant flavors come alive. This lobby restaurant and bar is perfect for breakfast, lunch, and dinner and features a welcoming atmosphere for all ages.
Reservation
No
Open daily from 06:30 AM to 12:00 AM.
Amado Pasteleria Artesanal y Dulceria
Local, International, Latin American
Ambiance
Modern
Key Offerings
Indulge in a variety of freshly prepared sandwiches and delightful homemade sweet treats. This artisanal pastry shop offers a cozy space to unwind over coffee or a light snack.
Reservation
No
Monday to Friday from 06:00 AM to 10:00 PM; Saturday from 06:00 AM to 10:00 PM; Sunday from 07:00 AM to 10:00 PM.
Teppan Grill
Japanese
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Experience the thrilling Teppanyaki-grill dining style in a darkly romantic setting with rustic touches. Perfect for late lunches or dinners, this venue offers a unique and interactive meal experience.
Reservation
Yes
Monday from 1:30 PM to 11:00 PM; Wednesday and Sunday from 1:30 PM to 11:00 PM.
Yoshimi
Japanese
Ambiance
Modern
Key Offerings
Savor carefully crafted Japanese dishes in a peaceful Zen garden setting. This sophisticated restaurant offers a serene escape with exquisite sushi and a tranquil dining environment.
Reservation
Yes
Tuesday to Sunday from 1:00 PM to 11:00 PM.
Location
Campos Eliseos, Numero 204 Colonia Polanco,
Mexico City,
Mexico,
11560,
Federal District
Map view
Campos Eliseos, Numero 204 Colonia Polanco,
Mexico City,
Mexico,
11560,
Federal District
City landmarks
Park
Bosque de Chapultepec
1.8
km
Museum
Museo Nacional de Antropologia
1.2
km
Landmark
Chapultepec Castle
1.9
km
Landmark
Avenida Presidente Masaryk
770 m
Landmark
The Angel of Independence
2.6
km
Zoo
Zoologico de Chapultepec
950 m
Museum
Soumaya Museum
2.8
km
Aquarium
Acuario Inbursa
2.8
km
Gallery
Museo Tamayo
1.4
km
Farm
Parque Lincoln
830 m
Landmark
Museum of Modern Art
1.6
km
Landmark
Polanco
1.4
km
Theme Park
La Feria Chapultepec Magico
1.6
km
Monument
Monumento a los Ninos Heroes
1.6
km
Museum
Papalote Museo del Nino
2.2
km
Park
Jardin Botanico del Bosque de Chapultepec
1.3
km
Museum
Luis Barragan House and Studio
2.2
km
Museum
Museo Nacional de Historia Natural
1.4
km
Shopping Area
Antara Fashion Hall
2.3
km
Museum
Museo de Arte Moderno
1.8
km
Monument
Monumento a los Heroes de la Independencia
1.6
km
Museum
Museo Tamayo Arte Contemporaneo
1.4
km
Museum
Museo Del Caracol
2.2
km
Landmark
Estela de Luz
2.1
km
Nearby
Event hall
Auditorio Nacional
350 m
Auditorio Nacional Bosque de Chapultepec
Campo Marte
560 m
Avenida Paseo de La Reforma s/n.
Lago del Bosque de Chapultepec
280 m
Paseo de la Reforma s/n.
Parque Zoologico de Chapultepec
1.5
km
Night club
La Santa Masaryk
550 m
Avenida Paseo de la Reforma s/n
Casa de los Espejos
220 m
Restaurants
Au Pied de Cochon
100 m
Campos Eliseos 218 Presidente Inter-Continental Mexico City
Teppan Grill
420 m
Hyatt Regency Mexico City Campos Elíseos 204
Amado Pasteleria Artesanal & Dulceria
10 m
Campos Eliseos 204 Polanco Chapultepec
Chapulin
100 m
Campos Eliseos 218 Inside Presidente InterContinental Polanco Hotel
Alfredo di Roma
400 m
Presidente Inter-Continental Mexico City 218 Campos Eliseos Dentro del Hotel Preseidente
Restaurante Asturiano Polanco
160 m
Calle Arquimedes 4 Polanco
Centro Asturiano de Mexico SC
170 m
Calle Arquimedes 4 Miguel Hidalgo
The Palm
380 m
Polanco
Explore Mexico City
Explore Polanco
Museo Nacional de Antropologia
15 minutes' walk
A premier museum showcasing pre-Hispanic artifacts, including the Aztec Calendar. Free admission on Sundays.
Bosque de Chapultepec
20 minutes' walk
One of the largest city parks in the world, offering scenic walking paths, lakes, and cultural institutions.
Auditorio Nacional
5 minutes' walk
A prominent concert hall hosting international performances and events in a stunning architectural setting.
Chapultepec Castle
25 minutes' walk
A historic castle atop a hill providing panoramic views and showcasing Mexico's royal history.
Au Pied de Cochon
2 minutes' walk
French dining with a lively atmosphere, famous for its classic dishes like duck confit and a vibrant brunch.
Teppan Grill
6 minutes' walk
Japanese cuisine in a chic setting, featuring teppanyaki style cooking and fresh sushi. Reservations recommended.
Campo Marte
10 minutes' walk
An open area often hosting concerts and cultural events, ideal for a vibrant night out in the heart of the city.
La Santa Masaryk
10 minutes' walk
A lively nightclub offering a mix of local and international DJ performances, perfect for a night of dancing.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Sam
United States,
March
2025
5.4/10
My stay at the Hyatt Regency Mexico City was enjoyable overall, thanks to its amazing location and comfort. However, there were a few hiccups, like the breakfast experience and some issues with the room amenities that could use improvement. Despite these setbacks, I would definitely consider returning for the stunning views and vibrant hotel atmosphere.
Rooms
8.0
The room was spacious, modern, and exceptionally clean, equipped with a huge bed and a nice bathroom. I did notice a view of construction nearby, which was a bit disappointing. The water pressure in the shower was great, though!
Service
7.0
Most staff were very friendly and attentive, but I experienced some confusion during breakfast, where I was awkwardly asked to sign off even though my meal was included. This really took away from the experience for me.
Location
10.0
The location was perfect, nestled in a beautiful, walkable area filled with great restaurants and attractions just a short distance away. I felt safe exploring the neighborhood, making it easy to enjoy my time in the city.
Dining
7.0
The breakfast buffet had a solid selection, but it got a bit boring since it stayed the same each day. I really wanted to see more variety. On the positive side, the on-site dining options were satisfying if you want to grab a bite without heading out.
Facilities
8.0
The hotel had excellent facilities, including a fantastic gym and room service. However, I noticed that the essential amenities in my room weren't consistently replenished.
Gilbert
United States,
January
2025
5.2/10
I had a mixed experience at Hyatt Regency Mexico City. The location was fantastic, right in the Polanco district, with plenty of dining options nearby. Unfortunately, my experience at the front desk left a lot to be desired, as they were unhelpful and made me feel unwelcome. While the rest of the staff was friendly and the facilities were well-maintained, the overall service could have been more consistent.
Rooms
8.0
My room was spacious and modern, featuring a separated living area. The views were absolutely amazing, although I found the bed too soft for comfortable sleep.
Service
5.0
The service at the front desk was disappointing-they were rude and hung up on me multiple times. However, the restaurant staff was attentive and friendly.
Location
10.0
The hotel is in a great location with easy access to many restaurants, markets, and attractions, including the impressive museum of anthropology.
Dining
7.0
Dining options were quite good, though somewhat limited. The breakfast buffet had quality food but tended to be repetitive over my stay.
Facilities
6.0
The hotel had various facilities including room service and laundry, but some services, like the concierge, were less helpful than expected.
Jacob
United States,
December
2024
5.8/10
My stay at Hyatt Regency Mexico City was quite enjoyable, especially due to its prime location in Polanco. The hotel didn't quite live up to the high standards I expected in terms of room decor and service efficiency, but the amenities, including a wonderful breakfast buffet, were a highlight.
Rooms
7.0
The room I stayed in was comfortable with a great view, though it felt a bit dated and could use a refresh to match the luxury I anticipated.
Service
6.0
While the staff was generally friendly, I found the room service slow and a bit frustrating during my stay.
Location
10.0
The hotel is perfectly situated within walking distance of Mazaryk street and cultural sites like the Chapultepec Palace and various museums, making it ideal for tourists.
Dining
8.0
The breakfast buffet was lavish and offered plenty of options, contributing to a great start to my day, but the loud atmosphere was a downside.
Facilities
7.0
The gym and its amenities were impressive, but I struggled with the lockers and found some aspects could be better managed.
Jeremy
United States,
November
2024
6.0/10
My stay at the Hyatt Regency Mexico City was overall pleasant, with a few drawbacks. The location in Polanco is fantastic, giving me easy access to museums and parks. The room had an amazing city view, and the staff were genuinely friendly and accommodating. However, I did find some areas like the dining options needing improvement, especially with one meal that left much to be desired.
Rooms
8.0
My room was spacious and clean, with a splendid view of the city. However, I noticed that the decor felt a bit tired and in need of an update.
Service
10.0
The staff were incredibly welcoming and helpful throughout my stay, always ready to assist with any requests.
Location
9.0
The hotel's location in Polanco is perfect for exploring nearby cultural sites like the Anthropology Museum, making it very convenient.
Dining
5.0
While the breakfast at the executive lounge was decent, my dinner experience at Rulfo was disappointing; some dishes lacked flavor and freshness.
Facilities
8.0
The gym was well-equipped, and the overall facilities, including the cleanliness of common areas, were impressive.
John
United States,
October
2024
6.0/10
My stay at the Hyatt Regency Mexico City was quite enjoyable, with the location being excellent in the Polanco neighborhood and the room very good. The staff went above and beyond, especially during breakfast, where they catered to my vegetarian preferences. However, I did encounter a few issues with room maintenance and staff communication that detracted from the experience.
Rooms
10.0
The King Room with View was spacious and offered stunning views. The large bathroom was a highlight, clean and modern.
Service
8.0
The service overall was attentive and friendly, though there were a couple of instances of less-than-stellar behavior. Still, the staff was incredibly helpful when I needed assistance.
Location
10.0
The hotel's location is fantastic, situated near several museums and quality restaurants. it made exploring the area very convenient.
Dining
10.0
Breakfast was excellent, featuring a variety of options. I appreciated the extra effort to provide vegetarian dishes for me.
Facilities
6.0
Facilities like the gym were great, with lots of equipment. However, I faced some hiccups with Wi-Fi and room keys that needed correction.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Paid Private parking is possible on site.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs US$29 per person per day.
Pets
Pets are allowed on request.
Languages
English, Spanish, Portuguese, Russian
Year renovated:
2012
Number of floors:
38
Number of rooms:
847
Former name
Hotel Nikko Mexico
FAQs
About Hyatt Regency Mexico City
What amenities does Hyatt Regency Mexico City offer for fitness enthusiasts?
The hotel features a multifaceted fitness center with three tennis courts, a sauna, steam room, and a full gym.
What is the distance between Hyatt Regency Mexico City and Benito Juarez International Airport?
The hotel is located 16 km from Benito Juarez International Airport, approximately a 20-minute drive.
What dining options are available on-site at Hyatt Regency Mexico City?
The hotel offers four on-site restaurants, including Rulfo Paraje Latino, Teppan Grill, and Yoshimi.
What are some nearby attractions to Hyatt Regency Mexico City?
Nearby attractions include Chapultepec Park, the National Anthropology Museum, and the National Auditorium, all within a 1 km radius.
What room amenities can guests expect at Hyatt Regency Mexico City?
Rooms include air conditioning, smart contemporary décor, a flat-screen TV, coffee maker, and free Wi-Fi.
Does Hyatt Regency Mexico City provide any business services?
The hotel offers a fully equipped business center with professional services and extensive event space.
Is breakfast available at Hyatt Regency Mexico City?
Breakfast is available for an additional charge of 38 USD.
What wellness facilities are available at Hyatt Regency Mexico City?
The hotel features an indoor swimming pool, sauna, steam room, and a spa and wellness center.
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